To securelly protect the privacy of your data is important to STVAC.com
Therefore, and to guarantee our commitment and respect towards the European Legislation concerning data privacy and personal data protection, we have prepared the following data privacy, security and protection policy:
1. Personal data
1.1. If voluntarily supplied by the user via email, form, or info request, we can gather the user’s personal data such has name, address, email and phone number.
1.2. For the user’s registration to be effective you must provide us with a name, department and direct email address.
1.3. To submit a quotation request effectively, the name, department and direct email are necessary.
1.4. Newsletters: on the website STVAC.com you may subscribe a free newsletter developed with the purpose of providing its subscribers with relevant information about new products and services. To subscribe this free service, you must provide us with your e-mail address.
1.5. While using telecommunications services to access our website, your communications data (eg Internet protocol address) or usage data (eg information on the start, end and duration of each access, the telecommunication services to which you have acceded) are generated technically and may have some relation with your personal data.
1.6. Whenever you access our web site, we may automatically collect (ie without registration) non-personal data (eg the type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time passed on the site, pages viewed). We may use this data to monitor the level of interest of our Web site and to improve its performance and content.
1.8. The customer/user will guarantee that all information and data provided to STV is true and takes the commitment to inform STV about any change that may occur.
2. Purposes of data handling
Whenever you give us your personal information, we usually use for the following purposes:
3. Duration of data storage
- to answer your questions;
- to process your order;
- to give you access to specific information dedicated for registered users only or offers;
- to allow you to register as an user;
- to manage your online orders and it´s delivery;
- to guarantee the security of the online transactions, and to avoid frauds and payment incidents;
- to contact you directly to provide you with information about any proposal suitable with your business needs;
- to make online surveys which will allow us to adjust your offers and product portfolio to our customer’s needs;
- for statistics;
- to inform you about local offers and services in case your geographic information is active on your phone.
STV will keep your data during the period of time needed to fulfil the above mentioned purposes, to which end you have given your consent, as mandatory by law.
4.Supplying data to third parties
Your data will not be disclosed to third parties except for the following situations:.
a) STV subcontracts several services such as: website hosting, email hosting, electronic payments, carriers or eventually the manufacture of a product or service. In some cases it might be necessary to disclose some information to the subcontractors in order to guarantee the supply and delivery of your order. Be assured that the subcontracted companies are bindingly obliged to confidentiality and therefore any information disclosed will not be used for any other purposes than supplying and delivering your order.
b) It is required by law or by the competent governmental or judicial authorities;
c) Is necessary to institute or sustain a judicial process or the defence in a judicial action;
d) It is necessary to prevent fraud or other illegal activities, such as voluntary attacks on STV, Lda.
5. Storage of your personal data
All personal data gathered is stored in web servers and data bases where security measures have been implemented, both technical and organizational by limiting the access of authorized personnel.
6. Data transfer to foreign countries
In some specific services, there might be the need to transfer or store data abroad. STV will rigorously comply with all applicable demands for such ends.
7. Data Security and Confidentiality
The personal data STV gathers, stores and handles is protected by the adequate security defenses such as access control using login and password and data encryption (SSL) of all data used for processing orders however, we cannot control all the risks involved by the use of the internet. The user must take all precautions needed to protect his personal data while using the internet
8. Data Holder Entitelment
According to the current legislation, the User has the right to access, correct and ask for the deletion of his data. The User may also object to the possibility of using his data for the creating of a customer profile, if so, the User will not be able to benefit from dedicated offers and customers focused services.
Besides, the User may unsubscribe at any moment our mailing list.
In order to do so, the User must contact us by mail using the following address: Rua José Nogueira Vaz, Nº 6B, 2625-099 Póvoa de Santa Iria, Portugal or by email: firstname.lastname@example.org
9.Links to social networks
10. External web services
We use external web services to show contents however we are not responsible for its privacy and security policies therefore we suggest you verify it.
We are not liable for any improper usage and the data management of our user’s personal data by such external web services.
11. Applicable legislation
Will using STVAC.com online shop the user/buyer agrees that each dispute between both parties shall be submitted to the nearest competent court to Vila Franca de Xira and will submit to its jurisdiction.
The date of the last update will be available on the subtitle “Updated in”. All updates are valid from the time it´s upload on the website is done.