Privacy Policy

Privacy Policy

Protecting the security and privacy of your personal data is important to STVAC.com

In this context, we have prepared this Privacy, Security and Data Protection Policy, with the purpose of guaranteeing our commitment and respect for national and community legislation regarding privacy and protection of personal data.

  1. Personal data

1.1. We may collect personal data from you, including your name, address and telephone number, if you voluntarily provide us with this data (for example, by email, when sending a spontaneous application or when filling out the information request form).

1.2. To create a user registration, you will be required to provide your first name, surname, email and password.

1.3. To respond to the requested information, you are required to provide your name, email, subject and message.

1.4. Mailing list: the STVAC.com website offers the possibility of subscribing to a free mailing list service for visitors to its website. The purpose of this service is to bring to the attention of its subscribers relevant information within the areas of interest covered by the services provided and products sold. To be able to take advantage of this service, you will necessarily have to provide your email address.

1.5. Through your use of telecommunications services to access our website, your communications data (e.g. Internet Protocol address) or usage data (e.g. information on the start, end and duration of each access, information on telecommunications services you accessed) are technically generated and may possibly have some relationship with your personal data.

1.6. Whenever you access our website, we may automatically (i.e. without registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the website you came from, number of visits, average time spent on the website, pages viewed). We may use this data in order to monitor the level of interest in our website and improve its performance and content.

1.7. By using our website, you agree to accept the terms and conditions of our current Privacy Policy, Security and Data Protection, as explained in this section of the website. If you do not accept the terms and conditions of this Privacy Policy, Security and Data Protection, we ask that you do not provide any personal data through this website to STVAC.com.

1.8. The user guarantees that the personal data provided to STVAC.com is true and is responsible for communicating any changes thereto.

  1. Purposes of treatment

The personal data concerning you collected and processed by our website (hereinafter your Data) is used for the following purposes:

Answer the questions you ask us;

Allow you to create a personal space and, in this way, have access to exclusive content for registered users;

Allow you to create a user registration;

Manage your eventual online orders and their delivery.

Ensure the security of online transactions, prevent fraud and payment incidents;

Optimize customer relationships;

Contact directly to inform you about an offer that meets your business needs.

Carry out online surveys to better understand your needs as our customer.

If you have activated the geolocation of your phone and subject to your rights: direct you to services or offer you offers adapted to your location;

Prepare statistics.

  1. Period of retention of your data

STVAC.com will keep your data for the period of time necessary to fulfill the above purposes, the purposes for which you gave your consent, or as required by law.

  1. Providing data to third parties

4.1. Unless otherwise specified, your Data will not be disclosed to third parties without your explicit consent.

4.2. Your Data may, however, be disclosed to third parties that provide specific services, such as external entities that STVAC.com hires to assist it in carrying out its activity. For example, STVAC.com may contract the provision of services such as website hosting, email, provision of electronic payment services, through credit/debit cards, or answering user questions about products and services. These companies will only be provided with the personal data necessary to provide the service in question. Contracted companies are obliged to maintain the confidentiality of the information and may not use the information for other purposes. Any disclosure will be made without going beyond the purpose for which your personal data was collected and subsequently processed.

4.3. Furthermore, your personal data may be disclosed to third parties to:

Satisfy requirements necessary to initiate or sustain legal proceedings or defense in legal proceedings; Your personal data may also be communicated to the police or judicial authorities, in accordance with applicable laws and regulations and upon a formal request from the authorities, for the purpose of preventing fraud against us (anti-fraud services).

  1. Storage of your Personal Data

All personal data collected by STVAC.com are stored on servers and databases in which security measures of a technical and organizational nature have been implemented, namely restricting access to the stored data to employees specifically authorized for that purpose.

  1. Data transfers abroad

The provision of certain services by STVAC.com may involve the transfer of your data outside of Portugal.

In such a case, STVAC.com will strictly comply with the applicable legal provisions, particularly regarding the determination of the suitability of such Country with regard to the protection of personal data and the requirements applicable to such transfers.

  1. Data security and confidentiality

The personal data collected, stored and processed by STVAC.com is protected by appropriate security measures, namely an authentication/access control system (login and password), encryption (SSL) of personal data used in the processing of transactions or orders and other appropriate physical, electronic and procedural procedures. However, we do not control all risks related to the use of the Internet, so the data subject must take all precautions to protect their personal data while using the Internet.

  1. Rights of Data Subjects

In accordance with current legislation, the User has the right to access and rectify their Data, as well as the right to request its deletion, oppose its processing and obtain its limitation or portability to the extent applicable.

You can also object to your Data being used for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalized offers or services. Furthermore, you may, at any time, request to stop receiving communications from us for marketing and advertising purposes.

These rights can be exercised by contacting us directly:

By mail: Fornos de Cima, Calhandriz, 2615-641 Alverca do Ribatejo - Portugal

By email: info@stvac.com

  1. Link to social networks

We allow connection to social networks, but we are not responsible for their privacy and security policies. We recommend that you check them.

These are links to social networks external to STVAC.com, subject to their own Privacy Policies. These networks may record information regarding users' activities on the Internet, including on our website.

We recommend analyzing the conditions of use and privacy policies of these social networks, in order to know exactly how they use users' personal data, as well as the procedure for deleting or limiting the processing of this data.

  1. External web services

We use external services to present content, but we are not responsible for their privacy and security policies. We recommend that you check them.

Therefore, we recommend that you analyze the conditions of use and privacy policies of these services, to find out exactly how they use information and to find out how you can delete or delete said information.

STVAC.com is not responsible for the processing of users' personal data carried out through these third-party services, under the maximum terms permitted by law.

  1. Applicable law

In the event of a controversy or claim of any nature related to this website, Portuguese law will apply, regardless of any applicable conflict of laws. All legal actions or proceedings arising from or related to this Privacy, Security and Data Protection Policy, its validity, application, compliance or non-compliance, or the subject matter of this Privacy Policy, will be the responsibility of the Portuguese courts, and the user consents and submits to the jurisdiction of these courts in the indicated cases.

  1. Updates to this Privacy Policy

This Privacy, Security and Data Protection Policy is subject to change. The date of the last update to this document is indicated in the caption “Updated on”, in the footer of this document. Changes to this Privacy, Security and Data Protection Policy will come into force when they are published on the website.